INFORMATION WE COLLECT

When you use YouTrade AI, we collect personal data that you voluntarily provide during account registration, identity verification, investment activity, and customer service interactions. This may include your full name, NRIC or passport number, contact details, address, bank account information, investment preferences, and transaction history.

We may also collect technical data such as IP addresses, device information, browser type, and session activity to enhance security and user experience.

HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • To verify your identity and comply with Know-Your-Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • To manage your investments and execute transactions on your behalf.
  • To communicate important updates regarding your account, performance reports, or service notices.
  • To provide customer support and respond to your enquiries.
  • To improve and personalize your experience on the platform, including user interface enhancements and content relevance.
  • To perform internal analytics, reporting, and regulatory audits.

We will not use your data for any unrelated marketing without your explicit consent.

SHARING YOUR INFORMATION

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers and financial institutions who assist us in delivering core services, such as payment processing, identity verification, and regulatory reporting.

All third parties engaged by us are contractually obligated to protect your information and only use it for the specific purposes for which it was shared.

We may also disclose personal data when required by law, court order, or government regulation.

DATA SECURITY MEASURES

We implement strong administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or loss. These include encrypted storage, secure authentication protocols, access restrictions, and continuous system monitoring.

Despite our best efforts, no digital platform is completely immune to cyber threats. Therefore, we encourage you to protect your login credentials and notify us immediately if you suspect any suspicious activity.

RETENTION OF DATA

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, and to comply with legal, regulatory, or operational requirements. When data is no longer needed, it is securely deleted or anonymized.

YOUR RIGHTS

Under Singapore’s PDPA, you have the right to:

  • Access your personal data held by us.
  • Request corrections to any inaccurate or incomplete data.
  • Withdraw consent for the use of your personal data (subject to legal obligations).

To exercise these rights, please contact us via the contact details provided below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be published on our platform with the revised date. Continued use of YouTrade AI after changes have been posted constitutes your acceptance of the revised policy.

CONTACT US

If you have any questions or concerns about our terms and conditions, please contact us at

Email: contact@youtradeai.com

Location: 9 Raffles Place, #26-01 Republic Plaza, 048619